Get my Stuff to me!!
OK - we get it. You have made your purchase and need us to get it to you quick sticks!
We have teamed up with Australia's leading shipping platform (Shippit) to make sure we get this right for you.
We calculate your charges in realtime based on;
This charge is then shown to you prior to checkout. Just so we are all on the same page.
Delivery Timeframe - Stock Items
Where you have ordered a stock item (located in our warehouse) we aim to dispatch these within 24 hours.
Orders placed after 12 noon (ADST) Monday – Friday, will be dispatched next business day. Orders placed on a weekend will be dispatched on the following Monday.
All orders are sent via eParcel and will be received in 3 - 5 business days of dispatch.
Where you have selected Express Post, your order will be received within 2-3 business days.
Please note: during Christmas we do experience a longer delivery window.
Deliveries to regional or rural areas may take longer than stated 2 - 3 business days.
Delivery Timeframe - PRE-ORDER SHOPS
For orders that are placed via a Pre-Order Shop, the process is exactly the same as above EXCEPT we have to manufacture the items first.
This typically takes 6 weeks, after which we pick and pack your order.
Once your parcel has been dispatched from our warehouse you will receive an email notification from Shippit with tracking details.
Paladin cannot amend delivery location or redirect your order after it has been dispatched.
Signature is required on delivery. If you are not available to receive your parcel, you will receive a calling card with the post office location where you can pick up your order. Delivery options can be updated with Australia Post directly.
We ship worldwide - even to Dunedoo!